Trackler has two environments: the mobile app and the web app. They are not identical. The app is aimed at the Trackee, the web app is the full environment for coaches.
Can't find a button or setting in the app? Then log in through the web app in your browser. Chances are the option is there.
The mobile app
The app is made for everything you do on the go within a Track:
chatting with your coach or Trackee
filling in forms and questionnaires
reading and writing notes
viewing your Tracks and materials
receiving notifications
managing your profile, password and notifications
The web app
The web app contains everything the app does, plus all management and setup tasks. For example:
inviting participants or resending an invitation
managing Track settings, members, statuses and tags
building forms, courses, programs and onboardings
setting up schedulers and workflows
adjusting Track Designs and workspace settings
viewing reports and overviews
You reach the web app by logging in to your Trackler environment in your browser.
Why is this the case?
The app is deliberately kept simple for the Trackee. They only need to chat, complete assignments and fill in forms. All settings and building functions are in the web app, where there is more room on screen and the overview works better.
Frequently asked questions
I want to resend an invitation, but I can't find that option in the app.
Resending an invitation is done in the web app. Open the Track in your browser and send the invitation again from there.I can see a button on my laptop, but not on my phone.
That means it is a function that is only available in the web app. Log in through your browser to continue.Can I use the web app on my phone as well?
Yes. You simply open the web app in the browser on your phone. Handy if you want to change something quickly without your laptop.As a Trackee, am I missing anything if I only use the app?
No. Everything you need as a Trackee is in the app.