By default, your workspace is accessible via an address like your-name.tracklerpro.nl. With a custom domain, you use your own domain name instead, such as coaching.your-company.com. Participants land on your own domain when they log in or visit a track.
Note: Custom domains are not included in the standard workspace subscription.
Step 1: Add a domain in Trackler
Go to Settings > Domains and click Add domain. Enter your domain name. You have two options:
A subdomain (e.g.
coaching.your-company.com) — returns a CNAME recordA root domain (e.g.
your-company.com) — returns an A record and a CNAME record
Click Add domain. Trackler now shows the DNS records you need to set up at your registrar.
Step 2: Add DNS records at your registrar
Go to your domain registrar (such as TransIP, Antagonist, or another provider) and add the DNS records Trackler shows you.
For a subdomain, add a CNAME record with the subdomain as the host and tracklerpro.nl. as the value. Note the trailing dot — most providers require it.
For a root domain, add an A record with the provided IP address, and a CNAME record for the www variant.
DNS changes can take up to 48 hours, but in practice are often much faster.
Step 3: Check DNS and SSL status
Click the domain in Settings > Domains. You'll see two statuses:
DNS configuration: shows whether the records are set up correctly. If something is wrong, you'll see what was found versus what was expected.
SSL certificate: once the DNS is correct, Trackler automatically generates a certificate. When active, it shows Active in green.
The domain is fully connected only when both statuses are green.
Setting a default domain
You can mark one domain as default using the three dots next to the domain. This domain is used when someone logs in without a specific track URL — they are automatically redirected to this address.
Linking a domain to a track
After adding a domain, link it to a track via the track settings or a workflow action. Participants visiting that track will then see your own domain name in the browser.
Download the workflow here.
Frequently asked questions
What is the difference between a subdomain and a root domain?
A subdomain (coaching.your-company.com) is part of your existing domain. A root domain (your-company.com) is the domain itself. For a subdomain you only need a CNAME record; for a root domain you also need an A record.What if my DNS is not being found?
Check that you entered the correct value, including the trailing dot on the CNAME value. The DNS window in Trackler shows exactly what was found versus what was expected.Are emails also sent from my own domain?
The sending address remains Trackler for now. However, links in email notifications are directed to your connected domain.Can I add multiple domains?
Yes, you can add multiple domains and set which domain is used per track.