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When do you receive emails with notifications?

Trackler sends email notifications when there are new messages in Tracks you are part of. To avoid too many emails, notifications are bundled and only sent when necessary.

Updated this week

How do email notifications work?

Trackler sends emails when there are new messages in Tracks you have access to.

To prevent you from receiving an email for every individual message, notifications are combined into a single daily email.


When do you receive an email?

Trackler checks every hour whether there are unread messages for your account.

You will receive an email when:

  • there are new messages

  • you have not read them yet

  • you are not currently active in Trackler


Why do I sometimes receive multiple emails per day?

Normally, you receive a maximum of one email per day with new messages.

However, you may receive another email if:

  1. You received an email with new messages

  2. You later logged in to Trackler

  3. New messages were posted after that

Because you were active again, Trackler can send a new notification email if there are additional unread messages.


Why is it set up this way?

This notification system ensures that:

  • you don’t receive an email for every single message

  • you won’t miss messages when you are offline

  • you stay informed about important updates

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