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When do you receive emails with notifications?

How often do you get an email from Trackler? Why do I sometimes receive several emails per day? We explain this here.

Caroline Fornhoff avatar
Written by Caroline Fornhoff
Updated over 2 years ago

How often do you get an email from Trackler? Why do I sometimes receive several emails per day? Below we explain when you will receive an e-mail.

Email notifications of new messages

You will receive a bundled e-mail once a day, with new messages in Tracks, unless you have been online afterwards. Unread messages for the user are checked every hour.

If the user has already received an e-mail that day, no more e-mail will be sent.

If the user has been online afterwards, the user will receive another email.

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