Not every action in a workflow needs to run every time. With a condition you determine under which circumstances the workflow continues, so you only trigger actions for the right Tracks or Trackees.
Adding a condition
Open an existing workflow or create a new one.
Click on Select an action below the trigger.
Go to the General tab in the right panel.
Select Condition.
Setting up the condition
Click on the Condition step to open the settings.
Click on Add condition.
Click the first field and select the field you want to filter on. Navigate via Track Created to Track and choose for example Track Tags.
Choose an operator, such as Contains.
Click the value field and type the value, for example course. Click Apply.
Combining multiple conditions
You can add multiple conditions within the same step:
Use And if all conditions must be met at the same time.
Use Or if at least one condition must be met.
Frequently asked questions
What is the difference between a condition and a switch?
A condition checks whether criteria are met before the workflow continues. A switch divides the flow into multiple paths based on different conditions at the same time.Can I add a condition halfway through a workflow?
Yes, you can add a condition at any point in the workflow, not just directly after the trigger.