Pinning messages in a Track
As a Track Leader, you can pin important messages in a Track's chat. Pinned messages appear in a bar at the top of the chat, for everyone in the Track. This is useful for things like a session agenda, agreed goals or a link you need often.
Who can pin messages?
Track Leaders can pin and unpin messages.
Trackees and Viewers can see pinned messages, but cannot pin or unpin messages themselves.
Pin a message
Hover over the message in the chat.
Click the three dots (⋮).
Choose Pin for everyone.
The message appears right away in the bar at the top of the chat, for all members of the Track. Above the message in the chat, you'll now see Pinned by followed by the name of the person who pinned it.
In the mobile app, press and hold the message to open its actions.
Up to 5 pinned messages
A Track can have up to 5 pinned messages at a time. If 5 messages are already pinned, Trackler asks you to unpin another message first.
View pinned messages
The bar at the top of the chat shows a pinned message. Click it to jump to that message in the chat. The message is briefly highlighted.
On the right of the bar, you see how many messages are pinned, for example 2 of 2. Click it to open the list of all pinned messages.
The list shows the messages newest first. For each message, you see who wrote it and when.
Unpin a message
You can unpin a message in two ways:
In the chat: click the three dots (⋮) next to the message and choose Unpin.
In the list of pinned messages: click the crossed-out pin next to the message.
The message then disappears from the bar for everyone. The message itself stays in the chat.
Frequently asked questions
Do other members see right away that I pinned a message?
Yes. Pinning and unpinning update instantly for everyone in the Track, without them having to refresh the page.What happens if a pinned message is edited?
The bar shows the updated text right away.What happens if a pinned message is deleted?
It also disappears from the pinned messages bar.Does pinning change anything about the message itself?
No. The message stays in the same place in the chat. It only gets the Pinned by label above it.Can I pin a message as a Trackee?
No. Only Track Leaders can pin messages. If you'd like something pinned, ask a Track Leader.