Saving messages in a Track
Want to find a message in a Track again later? Save it. Saved messages are private: only you can see which messages you have saved. Other Track members don't see this and don't get a notification about it.
Useful as a Track Leader to remember what you want to discuss in the next session, or as a Trackee to quickly find your coach's advice again.
Who can save messages?
Everyone in the Track. Both Track Leaders and Trackees can save messages, on the web and in the app. Your saved messages are for you only.
Saving a message
On the web
Hover over the message in the chat.
Click the three dots (⋮).
Choose Save message.
In the app
Press and hold the message in the chat.
Choose Save message in the menu that opens.
From then on, a bookmark with Saved appears next to the time of the message. Only you see this label. On the web, you'll also see the notification Message saved. Only you can see this.
Viewing your saved messages
On the web
Click the bookmark icon at the top right of the Track, next to the gear icon. The number on the icon shows how many messages you have saved in this Track.
The Saved messages list opens.
In the app
Tap the name of the Track at the top.
Tap Saved messages. The number next to it shows how many messages you have saved.
For each message in the list, you see who wrote it, when, and the text. Click or tap a message to jump to it. The chat scrolls to the message and briefly highlights it.
The list only shows saved messages from the Track you are in. There is no overview of saved messages across all your Tracks (yet).
Removing a saved message
Don't need the message anymore? You can remove it from your list in two ways:
In the saved messages list: click or tap the crossed-out bookmark next to the message.
In the chat: open the message actions (three dots on the web, press and hold in the app) and choose Unsave.
The message itself stays in the chat.
Frequently asked questions
Can other members see that I saved a message?
No. Nobody else in the Track can see your saved messages or knows that you saved something, not even the Track Leader.Do I see the same saved messages on my phone and my computer?
Yes. Your saved messages belong to your account, so you see them on the web and in the app.What is the difference with a pinned message?
A pinned message appears at the top of the chat for everyone in the Track, and only Track Leaders can pin messages. A saved message is for you only, and anyone can save messages. Read more in Pinning messages in a Track.What happens if a saved message is deleted?
It also disappears from your saved messages list.What happens if I lose access to a message?
If you can no longer see a message, for example because your role in the Track changed, it also disappears from your saved messages.