Where can you find these settings?
Go to Meetings → Schedulers
Open an existing Scheduler or create a new one
Click on Date Exceptions
What are date exceptions?
Date exceptions allow you to temporarily adjust your normal weekly availability for a specific date.
They override your standard schedule, but only for that particular day.
Positive override (extra or adjusted availability)
Use a date exception to:
Be available only in the morning
Add availability on a normally unavailable day
Set different working hours for a specific date
Example:
Normally, you are available all day on Wednesdays.
On Wednesday, January 11, you only want to work from 13:00 – 17:00.
You add a date exception with that specific time block.
You can also use this approach by setting your weekly schedule to unavailable and opening specific dates only through date exceptions.
Negative override (block a day)
Want to block a specific day entirely?
Add a date exception
Mark the date as unavailable
This is useful for:
Holidays
Public holidays
Sick leave
Training days
Important: relation to calendar integration
Date exceptions do not override your connected external calendar (such as Google or Outlook).
The calendar integration ensures that existing appointments are visible in Trackler.
The Scheduler then checks:
Your configured availability
Your date exceptions
Your Trackler calendar
If your external calendar already contains bookings, those time slots remain blocked.
When should you use date exceptions?
For temporary changes in your schedule
During vacation periods
For occasional extra availability
When you want to adjust a single specific date
Date exceptions give you flexibility without modifying your entire weekly schedule.
🔗 Back to: Schedulers in Trackler