What does the Video Meeting option do?
With Meeting Link, you control how an online meeting link is added to appointments booked through this Scheduler.
You can choose one of three options:
None (for in-person or phone appointments)
Use connected calendar (Google Meet or Microsoft Teams)
Custom link (your own meeting URL)
This configuration applies to all appointments created via this Scheduler.
Option 1: No meeting link
If you select None:
A calendar event is still created
No video meeting link is generated
No “Join meeting” button is shown in the Track
Use this for:
In-person sessions
Phone calls
Appointments without an online component
Option 2: Use connected calendar
If you have one or more calendars connected (Google or Microsoft), you can select one specific calendar as your meeting provider.
How it works
You select one connected calendar
That calendar becomes the primary meeting provider
It generates a native meeting link:
Google Calendar → Google Meet
Microsoft Calendar → Microsoft Teams
The generated link is:
Added to all connected calendar events
Stored on the meeting
Displayed as a “Join meeting” action inside the Track
Important when multiple calendars are connected
If you have multiple calendars connected:
You must explicitly select which calendar will host the meeting
Only one calendar can act as the primary provider
Other connected calendars receive the same join link, but do not generate their own meeting
This ensures predictable behavior and prevents duplicate meeting links.
Option 3: Custom link
You can manually enter your own meeting URL.
For example:
An external video platform
A company meeting environment
A fixed recurring meeting link
When you provide a valid URL:
The link is stored on the meeting
It is added to all related calendar events
The Track displays a “Join meeting” action
What do participants see?
Regardless of which calendar someone uses:
There is always one clear join link
The same link appears across all calendar events
Inside the Track, there is a single “Join meeting” button (when applicable)
This avoids confusion for users with multiple connected calendars.
Automatic link generation
When a meeting is created:
The selected calendar generates the meeting link
This may take a few seconds
While pending, the system shows a “Generating meeting link” state
The meeting updates automatically once the link becomes available
Does this also apply to Track meetings?
Yes.
The same meeting link options are available when you:
Create a meeting manually inside a Track
Let someone book via a Scheduler
All Scheduler bookings automatically inherit the configured meeting link option.
When should you use each option?
None
→ For in-person or phone appointmentsUse connected calendar
→ For standard online meetings via Google Meet or Microsoft TeamsCustom link
→ If you use a fixed or external meeting URL
Good to know
Only one calendar can act as the native meeting provider
Other connected calendars receive the same join link
Google Meet and Microsoft Teams links work cross-platform
Zoom is not automatically generated
If a selected calendar is disconnected, the system handles this gracefully
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